IT Support Plans

IT Support Plans

Proactive Plans to eliminate downtime and inefficiencies

IT Support Plans

Desktop Defenders offers two Corporate Service Support Plans. Platinum and Premium 24/7. Both plans take a proactive approach to support and include the same access to software and our team. The Platinum is limited to free 15 minutes of support per call.

Managed IT Support Plans

When it comes to having a well-run business, reliable IT support is essential. Many businesses, however, don’t have the in-house expertise to manage their own IT infrastructure and instead rely on managed IT support plans from an external provider.

There are many benefits of managed IT support plans. For one, they can help businesses reduce their IT costs. Managed service providers can often do things cheaper and more efficiently than businesses can themselves, thanks to their experience and economies of scale.

Additionally, managed IT support plans can help businesses improve their IT security. By outsourcing their IT management to a specialist provider, businesses can access the latest security technologies and best practices, which can help protect them from cyberattacks and other IT threats.

If you’re considering outsourcing your IT management, then a managed IT support plan could be the right solution for you. To find out more about our managed IT support plans, contact us today. We’d be happy to discuss your specific needs and tailor a plan that’s right for you.


Support Plan Descriptions

​The Plans Include:

  • Server Monitoring
  • Workstation Monitoring
  • Managed Anti Virus/Malware
  • Reports
  • Scheduled Tasks
  • Centralized Firewall Management
  • Windows Patch Management
  • Encrypted Local Server and Cloud Backup
  • Automation
  • Spam Filtering
  • Email Encryption
  • Mobile Device Management (MDM)
  • Router Security Services
  • Customer Remote Access
  • Third Party Patch Management
  • Device Driver Management
  • HIPPA, PCI, FINRA Compliance